BIG WAVE BLOG

Why is it so important to put yourself in your customers’ shoes?

To ensure your customers endure beneficial experiences in the channels they cross, it is vital to view your services from their point of view. ...

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4 Ways to prepare your Facebook page for the Christmas Holidays

At this time of year, the word Christmas can send some people into a state of panic. But, despite being early November, fans will start searchi...

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Big Wave Media attend UK Active Summit 2013

Last week, our very own Tom Gozna, Director of Big Wave Media and Debbi Moore, Business Development Manager, attended this year’s sold out uk...

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Do you want marketing for your business that generates more leads, creates real customer engagement and boosts sales?

Through our partner's outstanding, full service marketing agency with a team of marketing strategists and inspirational creatives we can provide you with:

  • Websites
  • Mobile apps
  • Graphic and creative design
  • Branding
  • eMarketing
  • SMS marketing
  • Pay per click
  • Social Media

Do you want words that win business?

Whether you are a business owner, leader or in marketing, you know that quality writing nurtures prospects, wins hearts and minds. That the right copy is key to you fulfilling your business objectives and winning sales.
You also know that to get the job done properly you need a near impossible combination of inspiration, experience, reliability and know-how. Someone prepared to think the unthinkable. Someone prepared to smash the clock. And you don't want to have to break the bank to have that someone on your team.

For words that sell and words that tell, use Nurturing Skills Copywriting for irresistible.....

  • Sales Copy
  • Advertising copy
  • Web copywriting
  • SEO (Search Engine Optimised) Copy for articles, blogs, press releases
  • Sales letters
  • Online marketing copy

You tell us what you want. We'll tell you what we can do - when we can do it by and for what investment. Contact us for an informal chat.

gym gamesfitness campaigns


Your knowledge, passion and expertise in helping us to find the right front of house staff has been invaluable. You have trained, inspired and developed our front of house staff to deliver exceptional service. How do we know this? Feedback about customer service from our tenants have improved and we will continue to work with you in the future. Thank you Nurturing Skills.

Rob Court, Training development for Guardian News and Media

Since the training has been delivered by Nurturing Skills we are monitoring sales and the process more closely. For example sales targets, enquiries to appointments, appointments to sales, and sales to referral are all monitored daily and as a result of the process we have increased.

  • Sales by 30%
  • Enquires to appointment by 70%
  • Appointment to sale by 55%
  • Point of sale referral by 45%

Barnsley Premier Leisure

For anyone looking to improve the sales performance, customer retention or customer service within their organisation, then there is no place better than to start with Lesley Aitken. Not only is she a charismatic trainer who is commercially astute but she quickly understands the needs of your business and puts them first before considering any monetary gain for her own organisation.

Trafford Community Leisure

Lesley Aitken is a very professional influential and highly passionate speaker. Highly interesting and motivational group coaching skills. Lesley has the ability to improve all major aspects of selling and the latest techniques to dramatically improve your business in just one day. An expert in her field and will get you and your colleagues the vital KPI's to improve your business.

General Manager at The Gym Group