How to stop delivering nuisance follow-up calls
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Pre-sale proves to be an enjoyable learning experience
Nurturing Skills recently joined forces with Leisure-Net Solutions, and we proudly won the tender to provide pre-sales business development to ...
Look... New Website
Today we are pleased to announce the launch of our new website. We hope it enables you to find everything you need quickly and easily about our training, mystery shops and lead generation services.
So it's our first blog and first website but why has it taken us so long to develop our own website?
When Nurturing Skills started in October 2012 we hit the ground running. We were so busy developing and delivering marketing plans and training programmes for our clients in the UK and Saudi Arabia that our website ended up on the back burner. Our clients are always our number one priority. We also wanted to make sure that we had a fully bespoke web design. A design that captures Lesley Aitken’s personality, who delivers the majority of our clients’ training programmes. A build that gives us the online presence we need. Content that provides you with regular educational blogs and Nurturing Skills news. We hope you like it.
We would like to thank all of the Big Wave Media team that have been involved in the development, build and design of this site.
Your knowledge, passion and expertise in helping us to find the right front of house staff has been invaluable. You have trained, inspired and developed our front of house staff to deliver exceptional service. How do we know this? Feedback about customer service from our tenants have improved and we will continue to work with you in the future. Thank you Nurturing Skills.
Rob Court, Training development for Guardian News and Media
Since the training has been delivered by Nurturing Skills we are monitoring sales and the process more closely. For example sales targets, enquiries to appointments, appointments to sales, and sales to referral are all monitored daily and as a result of the process we have increased.
- Sales by 30%
- Enquires to appointment by 70%
- Appointment to sale by 55%
- Point of sale referral by 45%
Barnsley Premier Leisure
For anyone looking to improve the sales performance, customer retention or customer service within their organisation, then there is no place better than to start with Lesley Aitken. Not only is she a charismatic trainer who is commercially astute but she quickly understands the needs of your business and puts them first before considering any monetary gain for her own organisation.
Trafford Community Leisure
Lesley Aitken is a very professional influential and highly passionate speaker. Highly interesting and motivational group coaching skills. Lesley has the ability to improve all major aspects of selling and the latest techniques to dramatically improve your business in just one day. An expert in her field and will get you and your colleagues the vital KPI's to improve your business.
General Manager at The Gym Group